Can You Really Measure Corporate Culture? A Look At The Financial Services Culture Board

At the Financial Services Culture Board (FSCB) we provide support and challenge to our member firms from across financial services in managing their organisational cultures, and work with firms outside of financial services that join as Associates. We use a variety of direct and indirect information-gathering approaches in our work, including surveys, interviews, questions to boards, focus groups, roundtables, ethnographic techniques, behavioural trials and natural language processing. Our annual Culture Survey, now in its seventh year, provides both intra- and inter-firm comparisons over time and has enabled us to develop a database on organisational culture unparalleled globally.

This session will look at the FSCB's seventh annual set of results, its emergent themes and discuss methodological approaches to measuring culture.


Alison Cottrell is CEO of the Financial Services Culture Board and took up her role in April 2015 when the organisation was launched. Alison began her career in the City of London as an economist covering international fixed income and currency markets. She joined HM Treasury in 2001, becoming Director of Financial Services in 2009 with responsibility for a wide range of policy areas including bank lending, payments, competition and pensions guidance. She combined this role for the three years to 2014 with that of Director of Corporate Services, focusing in particular on staff development, engagement and culture.

Monday, 19 December 2022

11:00 - 11:45 GMT


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    Alison Cottrell
    Financial Services Culture Board