We are a society that increasingly demands instant gratification and minimum waiting time for many processes that are part of our everyday lives. Now with the need for remote interaction foisted on much of the global population by covid-19, organisations are under increased pressure to facilitate secure digital onboarding of customers to services. Business functions which rely on in-person implementation have been impaired by the pandemic, while remote onboarding and service delivery have experienced dramatic growth in many areas.
A major challenge in online onboarding is proving the identity of the person signing up. Often the proof-of-identity process relies on the presentation of documents assumed to be under the control of the person being signed up, such as a driver’s licence or passport. With the understanding that there are bad actors who may attempt to sign up imposters comes the responsibility of the organisation to make the misuse of identities as difficult as possible.
The challenge, therefore, is being able to confirm with more confidence that the person signing up is the one whose identity is being used.
Isabelle Moeller has played a key role in the establishment of the Biometrics Institute, the independent and international impartial membership organisation which is promoting the responsible and ethical use of biometrics worldwide. She has created a global network of diverse stakeholders bringing together technical, research, privacy and public policy people all joining forces to make the world a better place through the responsible use of biometrics.
Isabelle has successfully managed many government-funded projects in this field, including the Biometrics Vulnerability Assessment Project, the Biometrics Institute Privacy Guidelines, the Three Laws for Biometrics, Ethical Principles for Biometrics, the Good Practice Framework and the UN Counter Terrorism Compendium on Good and Recommended Practices for the Use of Biometrics in Counter-Terrorism, where the Institute was the penholder.
She received the SIA Women in Biometrics Award in 2017 for her contribution to the biometrics community in promoting the responsible and ethical use of biometrics. The award is dedicated to recognising innovative women creating a more secure world by guiding the biometrics technology market.
She has spoken at many of the Biometrics Institute events but also at important meetings of the United Nations, Interpol, OSCE, ICAO and Frontex to name a few.
Brett Feldon is a Biometrics Institute Advisory Council member and is Head of the Digital Identity Expert Group. He was previously on the board of the institute from November 2011 until March 2019 and is based in Sydney, Australia.
Brett’s experience includes management and oversight of deployments of voice biometrics solutions in Australia, New Zealand, Hong Kong and the US, across a range of industries and government departments. He ran various aspects of what is now Probe Group’s speech and biometric business across geographic regions including EMEA and Australasia from 2007 to 2019.
Tuesday, 07 December 2021
9:00 - 9:45 GMT
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